What is the first step in most decision-making models?

Defining the problem is a crucial first step in most decision-making models because it sets the foundation for the entire process. By clearly identifying the issue at hand, decision-makers can ensure that they are addressing the correct problem and not just its symptoms. This stage of the decision-making process involves gathering relevant information, analyzing the situation, and articulating the specifics of what needs to be resolved. Without a well-defined problem, subsequent steps, such as brainstorming solutions or developing an action plan, may be misguided or ineffective, leading to poor outcomes. Understanding the root cause allows for targeted solutions and aids in evaluating the effectiveness of any actions taken later in the process.